SERVICES to the Public

The NSSA provides the public with a list of all NSSA members that details geographical locations and contact information as well as a comprehensive listing of Accredited Products supplied by the member.
For member list please click here

The public can view the full list of Accredited Products currently under certification by the NSSA. An overview is also provided on what members’ business and manufacturing requirements are required for the security product provider to obtain the accredited product membership status.

Provide information on how Australian Standards assist the public in their purchasing decisions of security products. Some explanation is provided on the development of the first security product Australian Standards, how they have evolved and what assurances the consumer should receive when deciding to purchase an A.S. product.

NSSA members commit to adhere to the NSSA “Code of Practice” in their dealings with consumers, the public and with other members of the association. Consumers should seek out our members so as to safeguard their interests when purchasing security products.

The NSSA provides a Dispute Resolution Procedure for the resolution of complaints and disputes between the public and its membership, where there has been a breakdown in communication between the parties.

From time to time, the NSSA is able to participate in a community meeting, such as a Neighborhood Watch meeting, and brief the group on such things as Security Industry best practice, Australian Standards, product labeling and provide ideas on home security risk management.